![]() There is also a "Raw API Request" available. As this lookup obtains information from the sys_db_object table in ServiceNow, it's possible that this lookup does not work due to your permissions. ![]() These blocks also allow you to look up the name of a table with the "do lookup" functionality. With the blocks "get table content by id", "create table content", "delete table content", "update table content", "list table content", it is possible to work with every object through the use of the Table API. When modifying or deleting objects from the Table API, make sure to be using the "sys_id" field of objects as the identifier. The following data types have easy to use blocks for all CRUD operations:įurthermore it is possible to work with user objects, listing journal items, audit lines, obtaining and adding attachments. ServiceNow documentation for the Table API can be found at: !/reference/api/rome/rest/c_TableAPI Most of the blocks for the ServiceNow connector make use of the Table API of ServiceNow. It is recommended to create a service account for integrations and limit it's roles to what is necessary. You can use your username / password of your account provided it has enough privileges for what you aim to do. You can obtain the instance name from the URL that you use to access ServiceNow. When you connect to ServiceNow in Qlik Application Automation you will be presented with the following screen. To connect you will also need the name of your instance. The connector for ServiceNow is making use of Basic Authentication. Step 2: To connect to ServiceNow.This article provides information on how to get started with the ServiceNow connector in Qlik Application Automation. Step 1: To install Crystal Reports or other Reporting Tools, contact your company Service Desk or use your company Service Catalog application. If connection is successful, try a query. Type connect (username) is your username and (password) is your password Click Start > Programs > Service-now ODBC > ISQL Set Parameters:ĭescription: Service-now ODBC Driver -21-06-25Ĭustom Properties: url= instance). BatchSize=200 Note: (your instance) is your instance name of ServiceNow. Step 3: Set DataSourceIPProperties: instance). OpenAccess SDK 6.0 Manager\\Services\ServiceNow_ODBC\Data Source Settings\ServiceNow\IP Parameters Step 2: Expand the Console Root tree using the following path: Step 1: After the ODBC Driver is installed, open Service-now ODBC > Management Console. Step 3: Install with the default parameters. The ServiceNow ODBC Driver can be downloaded here: A 64-bit ODBC driver is only required for 64-bit reporting applications. Most reporting applications are 32-bit and therefore require the 32-bit ODBC driver. ![]() If your system is running a 64-bit version of Windows, then your choice depends on the reporting application that you will be using. If your system is running a 32-bit version of Windows, install the 32-bit version of the ODBC driver. In order to query the ServiceNow platform, you need to install the special ODBC Driver in order to connect. Step 2: Once Temporary Local Admin Access is added, install the ServiceNow ODBC Driver. ![]() Step 1: Request Temporary Local Admin Access as needed. Admin role is not required or recommended. If you use LDAP Authentication, set up an AD account for this user. Step 1: Enforce Strict Security on incoming SOAP Requests Quick Guide for installing and configuring the ServiceNow ODBC Driver for your instance of ServiceNow. ![]()
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